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What are they doing and why are they doing this?
You are not getting ripped off at all. I simply asked that you share some additional information with me, so I can provide you with an answer. I do not know nor want to guess what is happening and how the landlord or why the landlord is doing this.
You should only be charged once you rate my help, which is done when we are finished.
I want to clearly answer your question, so please share with me that information and I can respond