Thanks for your patience.
The first thing that your mother may wish to do is file a Complaint
against the company with the Arizona Attorney General's Office. She should file the Complaint in Arizona because that is where the company is registered.
Below please find a link to the Arizona Attorney General's page that indicates how to file a Complaint and the instructions for doing so. She may also want to call, write or e-mail the Attorney General to ask if there have been other complaints against this company. My bet is that there have been several.https://www.azag.gov/complaints
Further, she can file a Complaint with the Attorney General's Office in the state where she resides. She can do this because the company is doing business in her state.
Your mother should also make a police report
with her local law enforcement agency. She should ask to speak to a supervisor and/or a detective regarding the incident. You may find that there are other folks who have been "scammed" by this internet based company. The local law enforcement agency may do an investigation
and if there is enough evidence of a fraud, the agency may present the case to the prosecuting attorney. If there is enough evidence of fraud, it is possible that criminal
charges may be brought against the owner and/or registered agent of the company and anyone else involved. She can file a police report with her local law enforcement agency (sheriff's or state police) because the company is doing business in Arizona.
The contract that you sent is DEFINITELY one sided. If your mother was informed that the cost would be $2,299.00 for all services, and your mother was charged $8,500.00, there may be a civil breach of contract action. However, in order to proceed with that action, your mother may have to travel to Arizona to resolve the case.
The company has definitely covered it's behind. But, if your mother was fraudulently induced to sign the contract, or is deemed incompetent (because of physical or mental deficiencies), that may invalidate the contract. Moreover, the services provided are not appropriately described. What does "web traffic 150,000" mean? If it means that your mother should have 150,000 hits on her website, then in what time frame should that occur? There are also other technical problems with the contract.
Honestly, this DEFINITELY sounds like a scam. If your mother files a Complaint with the Attorney General in Arizona and in her state, as well as file a police report, that will be the first step in attempting to regain her monies.
Next, you should try to contact an attorney who specializes in civil law in Maricopa County in Arizona. That is where any contract dispute will be decided. Sometimes, a telephone consultation is free or at a minimal charge. You and your mother can discuss the specific facts of the case over the phone, fax any necessary documents, evaluate her options for suing the company and decide how to proceed. A consultation with an attorney in Maricopa County will be worth any minimal charge.
Below is a link to the Maricopa County Bar Association Attorney Referral Page.http://maricopalawyers.org/
I hope you find this information useful.
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Thank you for your business!