Criminal Law Questions? Ask a Criminal Lawyer.
Thank you for the advice thusfar. Here is the email i got from the merchant service co.
Chargeback Reason: Fraud - Processing ErrorDear Merchant,Your account has been debited the chargeback amount for the chargeback reason above. Your customer has received a temporary credit to their account from their bank; please do NOT issue a credit to their account.Instructions for Responding:If you wish to initiate a rebuttal to this chargeback, send a rebuttal package to the business address, fax number, or email below by 02-09-2013. Do NOT include photocopies of Identification, Credit Card, or CVV2.Your rebuttal package must include the following:1. A written and signed rebuttal letter.2. A copy of this Chargeback Debit Advice Letter3. Copy of documentation pertaining to the transaction in dispute.
So they did not provide a form to fill out but sounds to me they say a hand written letter is what they require. so what should i include in this letter, a few starting lines is what i need.
Also if able to use my cell is XXX-XXX-XXXX
I am very pleased with the suggestions and the direction you've pointed me in. (careful not to label as advice) After reviewing the (great attention to detail) answers you provided me I have a better understanding about the situation. If i'm able to i'll let you know how it all turns out.
Once again Thank you
nine seven two 3 eight 8 for4 to 8
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).