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That is not necessarily true, no. Making bond creates a presumption that a person is financially able to hire a private attorney. This presumption does not mean that she cannot get a public defender; it simply means that she must demonstrate financial need to the judge before he or she will appoint a public defender for her. Thus, for example, if she can show that someone else bonded her out, that she personally does not have the means to afford the cost of representation of her case, she could still qualify.
Now, that said, this public defender may be more faimiliar with how local judges typically rule in those types of situations where a person has bonded out but then asks for a lawyer, and that could be what they are basing their statement to you on. If you are uncertain, ask them why they feel that bonding her out would result in her being denied representation.
When a person bonds out and wish to be represented by a public defender, they must fill out an application and present it to the judge at their next court date. Applications can be picked up at the Public Defender's Office,
Please let me know if you need any clarification or additional information.