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The defense did not use one of its peremptory strikes to remove her from the jury is how she remained on the jury. The only thing the court cares about is whether the juror can be fair. Mere past experiences alone do not necessarily mean that she cannot be fair now. She stayed on the jury because the defendant's attorney didn't do his job in striking her.
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Yes, that is what is happening. That way the defendant can get a new trial.
Sometimes, but very rarely. The state already has a conviction in the bag, and winning a new trial due for the defendant due to ineffective assistance of counsel is difficult. They will most likely take their chances that the judge will uphold the conviction.