It is theft because she changed the price on the item and presented it with fraudulent tags. If the item was marked 100.00 and she put a 25.00 tag on it, she stole 75.00 from the store.
They can arrest her because they have evidence of the crime. Just like any other crime, you can be arrested, charged and convicted up and until the Statute of limitations runs on the crime.
Most of these cases they never solve because they cannot identify the thief, in her case she was foolish enough to return the item and to do it so soon after she had done the deed. If she had waited a few weeks, they may not have had the video, or forgotten about it.
I wish I could give you better news, but retail theft and fraud is serious and merchants prosecute when ever they can to deter others. Walmart for example has a zero tolerance policy. They have even prosecuted a 6 year old who took gum and his father brought him back in to return it to teach him a lesson and the store had the kid prosecuted. That is extreme, but they have millions in losses every year.
Thank you again for trusting us with your problem. Good luck and Godspeed.
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