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Ask Asad Rahman Your Own Question
Asad Rahman
Asad Rahman, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 2120
Experience:  Practicing Attorney with 10 years experience
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Amazon sent me an unrequested store card that was already

Customer Question

Amazon sent me an unrequested store card that was already activated. I did not use it or make charges on it. I received calls from Synchrony Bank, the card issuer, saying charges have been made and they expect payment. I informed them that I had not requested or used the card, and the case went to Synchrony's fraud department. I recently heard that the fraud department has rejected my fraud request, and they expect payment of $3,663.95 by May 3, 2017. Please help!!!
JA: Because consumer protection law varies from place to place, can you tell me what state this is in?
Customer: Synchrony Bank is in Florida.
JA: Have you contacted the manufacturer?
Customer: I do not know what was charged. All they send is totals.
JA: Anything else you want the lawyer to know before I connect you?
Customer: Not at this time.
Submitted: 1 month ago.
Category: Consumer Protection Law
Expert:  Asad Rahman replied 1 month ago.

I am very sorry to hear this. You have a right to demand proof of the charges. An attorney could possibly help you but his/her involvement might cost more than what is being demanded.

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