Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
Hello: my name is ***** ***** I will see if I can assist you today with your issue with Verizon. I performed some research and do not see any open lawsuits against Verizon on this issue but there may well be some that develop in the future. However, I believe based on your write up that you have done a very good job at keeping your unlimited plan intact through a lot of persistence. The Verizon contract allows them to revise the terms of your agreement at any time with notice to you. I am providing a link to the customer agreement here for your consideration. https://www.verizonwireless.com/legal/notices/customer-agreement/
It seems like Verizon is respecting your wishes as a customer to maintain your contract but trying to get you to switch plans to be more in line with the rest of its customer base. The agreement does not require Verizon to do this so I would suggest holding on as long as possible to your deal and when the time comes you need to make a change possibly look into satellite internet at home if it is cheaper than getting the data through Verizon. With all of that said, you have been a long term customer with an expectation that if you pay your bill they will continue providing you the agreed to service under the agreed to terms and until that changes you should continue to ride the wave and not rock the boat. Good luck with everything and I wish you all the best!
Sorry it took so long for someone to respond to you. If you have any follow up I will get on it much faster to get your questions addressed. David