Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
Hello: This isCustomer Welcome to JustAnswer! I am reviewing your post, and I will post my response very shortly. Thank you for your patience.
My question is, what are his rights as a consumer if the new engine doesn't solve the problem ?
Response 1: The repair shop must bear the total cost of the repair--for the replacement of the engine.
In other words, at what point can he back out of dealing with these people ?
Response 2: If the repair does not solve the problem. He needs to take the car elsewhere to be looked at if the suggested repair does not solve the problem. The repair shop must bear the total cost of the engine replacement.
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