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WALLSTREET ESQ
WALLSTREET ESQ, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 17080
Experience:  10 YEARS EXPERIENCE, PARALEGAL PROFESSOR, AFL CIO UNION PLUS ATTORNEY, UFT
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R. ASLINGER SR. WE LIVE IN TENNESSEE. WE HIRED SAVANNAH VAN

Customer Question

MY NAME IS***** SR.
WE LIVE IN TENNESSEE. WE HIRED SAVANNAH VAN LINES TO MOVE US FROM TEXAS TO TENNESSEE ON THE 10TH OF JUNE FOR $2402.12. THEY WANTED $800.00 DOWN AND THE REST LATER. WE GAVE THEM THE $800.00 AND WERE TOLD THE TRUCK ( WE ASSUMED IT WOULD BE A SAVANNAH TRUCK) WOULD BE THERE ON THE FIRST OF AUGUST BETWEEN 8AM AND 10 AM. THE TRUCK NEVER SHOWED UP. SAVANNAH VAN LINES CALLED LATE THAT AFTERNOON AND TOLD US THE MOVER WOULD NOT MOVE US BUT THEY CONTACTED ANOTHER MOVER WOULD BE THERE THE NEXT DAY. THEY SHOWED UP ABOUT 3PM. AFTER LOOKING AT OUR FURNITURE AND BOXES WE WERE TOLD WE WOULD HAVE TO REPACK ALL THE BOXES AND THE COST WOULD BE $6000.00. I TOLD THEM WHAT THEY COULD DO WITH THEIR TRUCK . WE TRIED TO CONTACT SAVANNAH VAN LINES ALL WE GOT WAS THE VOICE MAIL WAS FULL AND LEAVE A MESSAGE. WE RENTED A TRUCK AND WITH SOME HELP FROM FRIENDS WE MOVED OURSELVES. SAVANNAH VAN LINES DID NOTHING TO HELP US MOVE, THEY DID COST US TWO EXTRA DAYS RENT AND THE COST OF THE RENTAL TRUCK. ALL I WOULD LIKE IS MY $800.00 BACK. .
Submitted: 2 months ago.
Category: Consumer Protection Law
Expert:  WALLSTREET ESQ replied 2 months ago.

This is an unfortunate situation, what you need to do is bring a small claims lawsuit against them as soon as possible usually you can do this yourself, you may need to do this in TX, unless they have an office where you reside.