Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
Thank you for your question. I look forward to working with you to provide you the information you are seeking for educational purposes only.
Orbitz is not considered an actual travel agent. Orbitz is a self help tool and the end user acts as their own travel agent. However, the consumer has rights to be dealt with in a fair manner and there is a user agreement on Orbitz that both parties (the site and user) are bound to. Both you and the site have to adhere to the contract terms as displayed on the site.