Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
Hello: This isCustomer Welcome to JustAnswer! I am reviewing your post, and I will post my response very shortly. Thank you for your patience.
I am sorry to read about your difficulties.
You need to file complaint against Verizon with your State's Public Service Commission; Federal Communications Commission; Federal Trade Commission and the Consumer Financial Protection Bureau for this unfair and deceptive act and practice. You cannot be charged for cancelling a service that you were not receiving. There is no reason to have the phone lines when you could not get service at your home, and dropped calls when you are outside your home.
Goodluck with your case,
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