Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
If they made an error, and wrongly gave funds to the wrong party, they would be liable to the party that needed to get the funds. Normally one would pursue the bank and the person who wrongly took the funds - seeking to collect from both, but the bank is in a better position usually to pay.
If they refuse, you can threaten complaint to the department of banking, lawsuit, complaint to the attorney general etc.
A lawyer may also send a letter demanding payment.
Let me know if that is clear.
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