Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
Thank you for the information and your question, and I am sorry to read about your situation. At this point, you have two options to obtain a refund of some, or all of your money, (which really is the only thing you would want a business like this to do as they are apparently not going to ever do the job as promised). Those options are to file a complaint with the Consumer Protection Division of the Ohio Attorney General's Office. They will investigate your complaint and may, if they substantiate a violation of the agreement or the law, intercede on your behalf to obtain a financial settlement. You can find more information and the complaint form at the following link: http://www.ohioattorneygeneral.gov/About-AG/Organizational-Structure/Consumer-Protection
The other option is to file suit. Ohio has the lowest maximum dollar level for jurisdiction in small claims court in the Country though at $3000. So, if you are seeking more than that, you would have to hire an attorney to file suit in district court. However, if you are only seeking $3000 or less, you can file suit yourself in small claims court. The process is fairly simple as it is intentionally set up to be used by people without attorney representation. You can read more about that at: http://www.ohiojudges.org/Document.ashx?DocGuid=7ccff07a-9c2c-4671-b10f-845072444576
Please feel free to ask for clarification if needed. If none is needed, then if you could take a moment to leave a positive rating in the box above, I will receive credit for assisting you today. Thank you
I wanted to touch base with you and make sure that you did not have any follow up questions for me from the answer I provided to you on the26th . For some reason, the Experts are not always getting replies, or ratings (at the top of the question/answer page you are viewing or in the pop up box for this question), which is how we get credit(paid by the Site) for our work, that the customer thinks have gone through. In your case I received neither.
Please keep in mind that I cannot control the law or your circumstances, and am ethically bound to provide you with accurate information based on the facts you give me even if the news is not good. If you are having technical difficulties with reading, replying or rating,please let me know so that I can inform the Site administrator.Please note that Site use works best while using a computer and using either Google Chrome or Firefox.
In any event, it was a pleasure assisting you and I would be glad to attempt to assist you further on this issue, or a new legal issue, if needed. You can bookmark my page at: http://www.justanswer.com/law/expert-marsha411jd/