Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
Hello, my name is ***** ***** I am the Certified Fraud Examiner who will be assisting you today.
I am very sorry to hear about this situation with your vehicle.
So are you looking for your options on how to get your vehicle back?
Or are you trying to determine if the dealer who sold you the car has engaged in a fraud due to not sending you the in house financing paperwork?
If you would prefer to speak on the phone for an additional small fee to get your question answered faster, please let me know and I can make that happen.
So I want make to make sure I understand this situation correctly. This is what has happened so far:
1. You purchased a car from the dealer and they arranged in house financing for you. You signed the paperwork for the financing and took the car home. They told you the paperwork for the car loan would be in the mail to you.
2. The paperwork has not reached you. Even after you called them and asked for it, they never sent you the paperwork.
3. Now they repossessed your car due to non-payment, even though you never got the paperwork in the mail to know how to pay or who to pay.
4. You are now seeking for the dealer to pay off your car entirely and your legal fees for pursuing a fraud case against the dealer.
Is that correct?
If all of the above is correct, can I ask why you never contacted the financing company (bank) yourself and tried to pay them directly?