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Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 6766
Experience:  Licensed attorney helping individuals and businesses.
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VW charged me a 44 month lease Wolfsburg but the engine was

Customer Question

VW charged me a 44 month lease for a Wolfsburg but the engine was too fast for me to drive, so they put me in a Beetle but I was too afraid to drive a small car (36 month lease),
so they put me in a VW Jetta and I assumed it was a 36 month lease. I called VW and they said there was nothing they could do. Odd that they took back two cars but could not give me a 36 month lease. At the end of this 39 month lease I will have paid VS $19,000. I
could have owned a car by now. Both Hyundai and Honda said they don't deal too often
with VW because of their poor ethics. I want to be finished with VW at the end of June which would be 36 months. I fee as though I have been taken advantage of and want VW to release me with no further payments.
Submitted: 10 months ago.
Category: Consumer Protection Law
Expert:  Chris T. JD replied 10 months ago.

Hello. I'll be happy to assist you.

When is your 36 months up? Also, did they lie to you about something or make some other type of misrepresentation? I ask because it's very difficult to prove that they violated the law if they didn't misrepresent something or violate the terms of the contract.

Customer: replied 10 months ago.
The Attorney General found out that they charged me a 44 month lease and I did not know that. The lease guy just never
mentioned the length. I thought I was getting a 39 month lease. The VW Beetle is not what I wanted but VW really pushed me
into getting it. I was afraid to drive it so they took it back and suggested a Jetta. They never mentioned to me that it was
a 39 month lease and as before they flew through the pages for me to sign. The gentleman who was my dealer and the manager gave each other a funny look and I wondered why. I am 73 years old and too trusting. I never thought to question
them. My question is still why they could take back two signed leases but not take off those extra three months. I loved the Wolfsburg and wanted to keep it but they kept on talking about trading it for another car like the Beetle. I absolutely did not know the Wolfsburg was a 44 month l lease so I am wondering if that is why they were able to break the lease and then break another lease and then put me in the Jetta. I think it was a scam on their part in taking advantage of my trust and age and being female. I now feel very degraded and hate the cost of the Jetta on my $900./month SS.
Expert:  Chris T. JD replied 10 months ago.

Could you explain a little further about the Attorney General's involvement?

Customer: replied 10 months ago.
I asked VW to reduce the 39 months to 36 months and they said that they could not do it,
so I wrote to the Attorney General's office and Mr. ***** *****, a Consumer Mediator, looked
into my situation. This is when I found out that the Wolfsburg was a 44 month lease. He told
me that a newer manager told him things that he didn't believe and told me to find a pro bono lawyer since both he and I felt that the new manager did not know what he was talking about. At the moment I can't find the letter that he sent to me. I can call Mr. Green and ask him to resend his letter to me if that would help. Thank you for any help you might give. Beth

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