Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
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This type of claim is covered under the Florida Deceptive and Unfair Trade Practices act, and through common law claims of breach of contract and negligence. You can also report this incident to the various consumer protection agencies in Florida. See this link. The legal standard for vessel repair is going to be determined by another vessel repair expert. This is similar to how courts handle disputes when there is an issue with negligent auto repair. The two sides hire mechanics to come testify under oath as experts in court and the jury decides which mechanic's story it wants to believe. We term this a "battle of the experts" type of case.
Chet, you best bet here is to hire a consumer law attorney to help you since this law allows for you to recover your legal fees if you win. The lawyer should be able to use this law as leverage to extract a quick settlement from the repair shop. Or, you can file a small claims court suit yourself if the damage is under 5k.