Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
The company has to honor the terms you agreed to. Often they have a clause in their terms that allow them to change terms. Courts are less inclined to enforce such changes since customer did not knowingly consent. This can be subject to class action lawsuit and consumer complaint with the attorney general office.
Yes, since company acting in bad faith and altering the agreed terms.
Practically, if you threaten to report them to the attorney general and sue they should either release you or honor original terms. Kindly click on an excellent rating.
You should not agree to an early termination fee. In light of their conduct, you should be released without any damages. If they wrongly extort money, you can sue for compensatory, punitive, legal fees and costs. Kindly rate me positively.
Yes, collecting evidence of what is happening including the change in terms, their conduct, etc, is good to have in your pocket should you need to pursue a case.
Please let me know if the answer is acceptable, thanks.
thanks in advance.