Consumer Protection Law
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Complaints can be addressed to the Department of Business Oversight, which regulates banks in CA and it is located in San Francisco; their contact information is here:
Here is the online complaint form:
Generally if the matter is brought to the branch manager they will investigate; otherwise the above regulatory agency can be contacted.
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Information provided is for educational purposes only. Consultation with a personal attorney is always recommended so your particular facts may be considered. Thank you and take care.
Here is the ID theft and affidavit form if someone is using your personal information to access funds:
National complaint information here:
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