I hope this message finds you well, present circumstances excluded. I am a licensed attorney with over a dozen years of experience handling matters of this nature. It is a pleasure to assist you today.
You present a very good question that arises frequently in dealing with service oriented businesses like cable, phone and security to the home. In analyzing this issue, you have an enforceable verbal agreement. You have their verbal offer, your verbal acceptance of that offer and price and consideration (you allowing them to come and install and them installing). So, if you were to take them to court, you have the ability to enforce the verbal agreement.
The problem then becomes one of economics. It will be far more costly to sue them to get out of the contract, or to defend their breach of contract suit than it will be just to pay the higher price they are charging. They know this and are likely comfortable in this inequitable positions.
So, what do you do? I recommend first that you place them on legal notice of the issue with a certified letter with a return receipt being sent to their legal department or legal officer in their South Carolina headquarters and explain the situation. Tell them that this is legal notice that you want this fixed immediately to the agreed upon price or the service dropped with no further legal obligation. Tell them if they do not, you will be forced to take legal action. Give them 7 business days from the postmark to respond affirmatively.
If they do not respond affirmatively, your next step is to contact both the SC Secretary of State Office to file a complaint as well as the Consumer Protection Division of the SC Attorney General's Office to file a complaint.
Both entities can investigate and may be able to force the security company to release you from this contract that is predicated on fraud.
If they do not help, you will unfortunately be relegated to sending a notice of cancellation based on breach of contract (for failure to adhere to the price quoted...and then potentially dealing with their attempts to collect), or suing them for breach of contract. I sincerely ***** ***** you can avoid both of those routes.
It is amazing how complicated simply installing a security system can end up being. However, those are the steps to take here to hopefully get out of this raw deal.
I appreciate you allowing me to help you with your question. If you have any follow up questions or concerns, please let me know!
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Kindest regards ***** ***** wishes!