Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
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If you haven't already done so, you need to report the unauthorized charges to the police department and give them whatever evidence you have about this. Then make copies of the report and your evidence.
You can talk to your bank which should give you an explanation for their denial. Then you can appeal their decision and provide them with the police report and any evidence you have that might change their ruling.
You can also appeal the CFPB decision and report the bank to your state Attorney General's Office.
Finally, you can involve a lawyer.
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