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Lucy, Esq.
Lucy, Esq., Lawyer
Category: Consumer Protection Law
Satisfied Customers: 27196
Experience:  Lawyer
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I took my car to Walmart to get a oil change yesterday and

Customer Question

I took my car to Walmart to get a oil change yesterday and they botched up and my engine blew up on me what should I do
Submitted: 7 months ago.
Category: Consumer Protection Law
Expert:  Lucy, Esq. replied 7 months ago.


I'm Lucy, and I'd be happy to answer your questions today. I hope no one was injured.

When you pay someone to do a job, there's an implied warranty that they're going to do the job correctly. If they botched the job and your engine exploded, then the store is responsible for giving you a new engine, if the car is still operable, or for paying you the reasonable value of the car if it cannot be repaired.

Expert:  Lucy, Esq. replied 7 months ago.

If you haven't already, you can try talking to the manager of the auto department, or you could write to the general manager of the store and send a copy to the district manager, to see if they'll help you resolve this without going to court. Sending a copy to the corporate office might also help.

The other option is to file a lawsuit. In Georgia, a person can seek up to $15,000 in Magistrate's Court (more commonly known as Small Claims). if there were injuries or your car was worth more than that (and you can't get a new engine), let me know and we can talk about the higher courts. Here is more information:

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