Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
Hello and thank you for contacting us. This is Dwayne B. and I’m an expert here and looking forward to assisting you today. If at any point any of my answers aren’t clear please don’t hesitate to ask for clarification. Also, I can only answer the questions you specifically ask and based on the facts that you give so please be sure that you ask the questions you want to ask and provide all necessary facts.
It's a little unclear from your facts so I want to be sure I understand. Are you asaying that the bill was paid in full (by either you or the insurance company)?
If so, and they were paid by check do you have any proof that the check was deposited by the office? For example, a copy of the cancelled check?
Also, are you being contacted by a collection agency or is the "billing department" actually a part of the office?