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Gerald-Esquire, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 3584
Experience:  30 years of experience
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My name is ****** ****** e-mail is *********@*****.***i walk

Customer Question

my name is ****** ****** e-mail is *********@*****.***i walk in kevin jewelers in av mall with a 50 dollar gift card on 1 15 2016 at about 1600 hours valid at any kevin jewelers valid thru 1 15 2016 valid on any item holiday catalog from my understanding no purchase necessary present it to worker then the manager i was told i had to purchase over 200 to redeem it a promotional offer thaat my brother recieved and came with this gift card to give to someone as gift i feel like they tried to scam me to purchase i have the promo pack states no purchase necessary and cannot be applied to certain policies i leave come back 20 minutes later now another employee attends me i show money now he tries to buy me out with cheaper price than the 200 limit asking me how much i got with the manager present and now approving of cheaper sale after she didnt approve of it 30 minutes before and after i asked myself if i can get a lower price she denied me at first i have cards yo expain to you and give you better detail at what im talking about i stat the truth and if can i want to take immediate action i need to add money to debit mastercard dimitry k. after the $5 you will give me reponse before i apply the rest of funds do i make myself clear sm i understandable to you with my briefing to. dimitry
Submitted: 1 year ago.
Category: Consumer Protection Law
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Gerald-Esquire replied 1 year ago.


Thank you for using Just Answer. I want to provide you the best service I can. Please feel free to ask any follow up questions you have.

I am an attorney with 30 years of experience; I hope to provide you information that will help you in resolving your question.

This sounds like a classic bait and switch situation which is a form of Unfair Trade Practices. One of the most effective and least costly way to address this is to file a complaint with the California Office of Attorney General Consumer Protection Division.

It costs you nothing to file that complaint. Yu can file the complaint here:

You can also file a complaint with the Better Business Bureau.

One very effective tactic is to copy your complaint to the Headquaters of the Jewelry store.

I want you to be comfortable and satisfied with my attempt to assist you. Please, if you have ANY follow up questions, feel free to ask. Please note that I am generally unavailable Friday evening through Sunday.

I hope the information I have provided is useful to you and that I have earned a positive rating from you. It costs you nothing extra, and is the only way I get credit for my attempt to assist you.

If you are dissatisfied with my response PLEASE let me know before giving me a negative review so that I may try to be of better assistance. Or if you prefer, let me know and I can “Opt Out” and your question can be re-posted without additional cost to you. I will be fair to you and only ask the same from you.

Good luck,

Please note: Information given is not legal advice. Only your local attorney can give legal advice. I can't establish or accept an attorney-client relationship with you. All posts are available for public viewing.

Expert:  Gerald-Esquire replied 1 year ago.

I see you are looking for a phone call. I can arrange that but there are extra charges for that. I don't want you to spend money unneccesarily so yu can post additional questions here at no charge.

But I will also post you an offer and keep the costs low. If you stil want the call just click on the accept button and enter your phonr number.

Kind regards,


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