Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
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Can you tell me how long it has been since husband allegedly agreed to extend the contract?
Did they send you anything in writing setting out any cancellation rights?
Was anything signed by you or husband to extend the contract?
Ok, then I would opine that he would have legal grounds to terminate the contract due to a violation of FL law...
According to the FL Attorney General and the Florida Bar Association, the law requires both a seller of future consumer services and a home solicitation seller to provide written notice of a buyer's cancellation rights at the time of the sale. In the case of a sale of future services, (like home security) the consumer's notice of cancellation rights must appear immediately next to the space for the buyer's signature on the contract. Every home solicitation seller is also required to provide a written contract to the buyer which includes an explanation of the buyer's right to cancel.
A sale for future services can be cancelled by the buyer by notifying the seller within three business days from the date the buyer signs the contract. There is no requirement that the notice be made in writing. However, it is a better practice for the buyer to send written notice to the seller by certified mail. Refunds for cancelled contracts for future services must be received within twenty days after the seller receives the notice of cancellation.
So if they never sent you a written notice informing you of your cancellation rights, then they are in violation of FL law and if you send them a written notice stating you are cancelling their services and they refuse, you can file a formal complaint with the FL Attorney General or you can contact the Florida Department of Agriculture and Consumer Services at either(###) ###-####or(###) ###-####