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Infolawyer
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 6595
Experience:  Licensed attorney helping individuals and businesses.
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My company replaced a concrete garage floor. When sawing

Customer Question

My company replaced a concrete garage floor. When sawing crack control joints in the new floor, chipping on the edges occurred, some fairly large ones, about the diameter of a lead pencil. The customer is now demanding I repair them, which I don't mind, but he is telling me HOW to repair them. I have a contract that states I repair at my discretion. He owes me 2/3's of the total. My contract also states no repairs to be made until balance is paid in full. What are my rights, how to proceed.
Submitted: 11 months ago.
Category: Consumer Protection Law
Expert:  Loren replied 11 months ago.

Good morning. I am Loren, a licensed attorney, and I look forward to assisting you.

Expert:  Loren replied 11 months ago.

Does the customer's request for the repair diverge dramatically from how you would do it?

Expert:  Loren replied 11 months ago.

Also, how long since the floor was completed?

Expert:  Loren replied 11 months ago.

Are you online with me?