Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
Welcome and thank you for your question. Are these services on an existing account? Can you explain a little more?
So you are waiting a month to actually get the gas service stared that you have already opened an account for. Where are you located in California so we can get you the assistance that you need?
Can you tell me where in California?
This is a link to file a complaint online tonight https://appsssl.cpuc.ca.gov/cpucapplication/
That is crazy. This was their companies customer service.
This is a link for all of the consumer protection agencies in California https://www.usa.gov/state-consumer/california
Unfortunately this is not unusual. They can have a waiting period for utilities, however, a complaint should get the process moving since they already have countless unhappy customers.
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