Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
I'm Lucy, and I'd be happy to answer your questions today. I'm sorry to hear about your situation.
Start by checking the terms of the paperwork you got when you bought the phones. You should able to cancel the insurance at any time. Insurance typically would not cover a situation where a phone has a mechanical failure, but check to see what the terms of your policy are. If they're refusing to honor the insurance, you can also sue for a refund of premiums paid.