Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
Hello. My name is***** will be happy to answer your question.
I am sorry to hear about this unfortunate situation.
Did you contact the store manager and notified him that you accept the offer?
Thank you for your follow up.
Did you contact corporate office after an offer of $1600 adjustment was made to you by the store manager?
Is that is the case, why?
Unfortunately, any offer of compensation that was made by an email, but was not timely accepted by the consumer would generally not be legally binding and if the consumer is not happy with the compensation offer from the corporate office, then a formal complaint can be filed against the company with the Attorney General Office, local Better Business Bureau and if company has breached the contract or failed to properly perform under the contract, then a lawsuit can be filed to seek any actual damages from the company.
I wish you the best of luck!
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