Consumer Protection Law
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If "it is clearly checked off on the paperwork with the salesman," then Verizon Fios cannot hold you to a 2-year contract.
You need to contact Verizon Fios and ask to speak to a Supervisor or Customer Relations Department. You need to request once more that the service be cancelled and note the date that you made the request. After that, stop making payment on future service that you did not request. If your account is sent to collections, send a dispute letter to the collections agency and request that the collections agency stop contacting you with regard to the debt. Click on the link below for sample cease and desist and dispute letters: