Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
I'm Lucy, and I'd be happy to answer your questions today. I'm sorry to hear that this happened.
They are legally bound by the agreement that they made. If they believed there could be a problem with the 4 year warranty, they needed to investigate and make a decision BEFORE they sold it to you. You paid for a 4 year/48,000 policy, and that's what they have to give you. The only exception is if they can point to language a written contract you signed which says something like "This policy is subject to review..." or gives them the right to cancel within a certain amount of time. Otherwise, they have to give you the policy you agreed to buy, or they could be liable to you for damages.
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