Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
First and foremost, if you being charged for the exam, you must be given the result of the exam. You cannot pay or make arrangement for an exam that you have not seen or that has not been explained to you (your aunt) by your doctors.
Second, you can dispute the bill with the billing department. If you are not getting anywhere with the billing department, ask to speak with the Patients and Families Advocate at the hospital. This department can get the billing department to be reasonable with the bill.
If all fails, you may make a payment plan or refuse to pay it. If your aunt has no assets that a debt collector can go after, then she does not have anything to worry about.