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I am an attorney with 30 years of experience; I hope to provide you information that will help you in resolving your question.
When you used Groupon you were required to "click on" an acceptance of the terms and conditions of the Groupon site.
You also agreed to the terms of the particular deal. You may be able to get a refund through Groupon throguh their customer service lines. You can find them here:
If you can not get satisfaction from them on through that process, you are entitled to pursue an Arbitration pursuant to the Groupon Terms and Conditions. You can find them here:
Jump to section 24 Dispute Resolution to see how to initiate the Arbitration.
Under the terms Groupon pays for the Arbitration process (unless it is determined that your claim is frivolous.
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Please note: Information is educational and not given as legal advice. Only your local attorney can give legal advice. I can't establish or accept an attorney-client relationship with you. All posts are available for public viewing.