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Category: Consumer Protection Law
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Experience:  Licensed attorney helping individuals and businesses.
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I am in a dispute with Louis Vuitton over a purchase of a

Customer Question

I am in a dispute with Louis Vuitton over a purchase of a $6,000 hand bag that has proven to be defective but they will not replace, repair, or issue a store credit for the amount of the purchase. The defect was noticed within 30 days of purchase but they refuse to accept any amount of liability for the problem. Do I have any legal standing to challenge their position?
Submitted: 1 year ago.
Category: Consumer Protection Law
Expert:  Loren replied 1 year ago.
Thank you for using JustAnswer. I am Loren, a licensed attorney, and I will do whatever I can to answer your question.
Are you seeking an exchange or refund?
Do they acknowledge a defect?
Thank you.
Loren

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