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Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 6672
Experience:  Licensed attorney helping individuals and businesses.
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We booked a cruise to Australia. When I booked the cruise,

Customer Question

We booked a cruise to Australia. When I booked the cruise, I ordered cruise insurance. Ordered cruise with Holland America on phone. Day before cruise husband was seriously ill and could not travel. Holland America won't make good. We have no proof of insurance because when we didn't show up they deleted everything. I have no proof.
Submitted: 1 year ago.
Category: Consumer Protection Law
Expert:  Infolawyer replied 1 year ago.
when you ordered the insurance, did you receive a confirmation letter? e-mail? did you pay by credit card and get proof by card debit showing the insurance added payment over the cover price?