How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Infolawyer Your Own Question
Infolawyer
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 6678
Experience:  Licensed attorney helping individuals and businesses.
11313492
Type Your Consumer Protection Law Question Here...
Infolawyer is online now
A new question is answered every 9 seconds

I have Comcast threating to put a failura to pay my account

Customer Question

I have Comcast threating to put a failura to pay my account in my credit report. I do not owe them any money in fact Comcast owes me about $500.00 I have already paid them.
My email is***@******.*** and my name is***** have been referred to your group by Mary at AARP Headquarters. Thank You Malcolm
Submitted: 1 year ago.
Category: Consumer Protection Law
Expert:  Lucy, Esq. replied 1 year ago.
Hi,

My name is ***** ***** I'd be happy to answer your questions today. I'm sorry to hear about your situation.
When you had Comcast installed, did you sign a contract? If so, what was the duration of that contract?
When you say that you've already paid them, do you mean that you gave them the $500 they're asking for? Or that you've paid the amount you should owe?