The time share reseller market is overrun with scammers and one hallmark of them is that they cold-call their prospective victims. Some legitimate resellers may too, but they would have a telemarketer's license.
In any case, a common scam is that the reseller will tell you that they have a buyer for your Mexican time share. They ask you for an up front fee for the Mexican taxes. There's no buyer, no real company, and your money disappears along with your reseller into thin air. When you go to find the company, the details they gave you do not check out. You could sue them or have them prosecuted if you can find them, but they could be anywhere at all.
So what you want is a timeshare reseller with a long and successful track record. This one is not it, and while I can't prove it's an out and out scam, I cannot recommend it for the following reasons:
- The company claims to be in California, but they are not registered with the California Secretary of State, where they should be.
- The WHOIS information behind the company website shows that the company registered its domain name only 6 months ago. They are brand new. You can verify this for yourself by going to www.domaintools.com and running the company's WHOIS.
- The domain name has been reserved for one year only, the least amount of time that one can register a name for. Websites that intend to stick around for the long haul don't do that. For a number of professional and practical reasons, they register their name for years in advance.
- Sections of the copy on their website are stolen whole cloth from other websites. This is a violation of copyright law. Legitimate businesses do not infringe on other companies' intellectual property rights. You can find the second paragraph of this company's home page on several other sites. (see link)
In fact, if you look at other paragraphs, you can find them elsewhere too.
- A reverse search of the address shows no matching property.
They make it most convenient for you to send the up front fee to them. In fact, that's likely what it will have to come down to.
For all of the above reasons, I would not recommend doing business with this company. You can do a search for reputable resellers in your area through the Better Business Bureau's directory of accredited businesses. These are reviewed and vetted by the BBB. I will link you to the site. You just need to type in "timeshare reseller" in the box on the left, and your location on the right. You'll get businesses in your area that have some kind of a history.
Another place to check out before you sign any contract with a reseller is Tug2.net. and tug's forum called tugbbs.com. Tug2 is made up entirely of Timeshare owners who have all learned from their mistakes and are eager to educate others and help them sell their timeshare while avoiding problems.
Also, because of the scam problem in this industry, the Federal Trade Commission has published a useful pamphlet, pointing out how to spot a scam and also telling you what questions you ought to ask a reseller before you contract. (see link)
Read this and study it. Make sure you get all your concerns answered before you contract with any reseller. It may be too late afterwards.