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Jack R.
Jack R., Lawyer
Category: Consumer Protection Law
Satisfied Customers: 6147
Experience:  Court Mediator, foreclosure attorney
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my mortgage balance is not being reported accurately ( only

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my mortgage balance is not being reported accurately ( only reported to two of the three bureaus) and effecting my scores adversely and making me ineligible for refinance. What can i do?

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You should submit what is called a RESPA Qualified Written Request to you lender. In the request state the lender is incorrectly reporting balances to Credit Agency and list the balance reported. The lender will respond back with a complete payment history including balances due. You can then use the data from the qualified request to submit a request to each credit bureau to modify the incorrect credit information.


Here is a link to how to make the request (sample letter):



Once the credit bureaus get you request they are required to investigate and fix the incorrect information.





Customer: replied 3 years ago.

what are they actually supposed to report ? actual principal balance or payoff amount?


They report principal balance remaining.





Customer: replied 3 years ago.
Any guidelines or rules regarding reporting to some and not all three bureaus?

There are no guidelines. I would suggest you contact the Big 3 and have each fix any misreporting.



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