Hi! LegalGems here. I'll do my best to assist you.I can only provide general information, so a follow up consult with a private lawyer is recommended. I am very sorry to hear of this. It sounds like you have been a victim of a scam. The easiest way to approach this would be to file a dispute with the credit card company. During resolution, they will attempt to contact the company. If the company fails to respond, the credit card company will reverse the charges. Often times, even legitimate companies fail to respond. If you indicate in the paperwork that you attempted to cancel by calling the number indicated, the credit card company is more likely to find this to be a fraudulent operation or scam. Another option to consider (and this can be done in addition to the above) is to file a complaint with the attorney general's office. If they investigate and determine this is a scam, the they will begin the process of fining the company and/or revoking their license.
If for some reason the credit card company denies your dispute, you can bring an action in small claims court. However, based on the information provided, it is more than likely that the credit card company will reverse the charges since the company does not have a legitimate contact number.
You can file a complaint at the link above.
As far as the processing fee, generally this would be refundable unless the contract specifically stated otherwise.
Generally, if a company requires money to give you a job, it is generally (not always) some kind of scam.
If they refuse to refund your money, you can also sue them in small claims court but again, the first step would be to call your credit card company.
Please let me know if you have any questions on the above. Thanks!
Thank you for answering.
I have asked them to refund my money and cancel my contract as I have not even beun the training.
begun...sorry typo error
I have also spoken with NYC consumer affairs dept. by calling 212-NEW-YORK (311). They advised me to ask for refund as well.
I will also call my cc co.
I had to leave the message for this person as there's no co. phone I think
I am leaving for NYC now
You are welcome. Another thing to check into if they hassle you - see if they have a business license to even allow them to operate in the city. Let me know if you need to know how to do this in case the above does not work.
The person who interviewed me has called me to fill up a refund form.
Hope to get the full refund.
OH Perfect. Thank you for that follow up. I am very glad to have helped provide you with that information, and I especially enjoy the follow up as we don't get that too often!
I got a letter today from this company- Adequate Security Preparation and Placement or ASP-NYC stating that because I signed the contract, the money of $400 will not be refunded.
I called 311 NYC consumer affairs and they found out that there were two complaints made against this company and nothing has been resolved. Also the person told me that this company is not licensed or registered.
I have called my credit card company and have filed a dispute, hoping to hear from the dispute dept. in 2-3 days.
I don't know what to do.
Thanks for the quick response.
I have filled the dispute form and will send it along with the copy of their contract and letter they sent me today about no-refunds.
Will keep you posted.
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).