How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Infolawyer Your Own Question
Infolawyer
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 54246
Experience:  Licensed attorney helping individuals and businesses.
11313492
Type Your Consumer Protection Law Question Here...
Infolawyer is online now
A new question is answered every 9 seconds

i received an item through the mail that i did not order. they

This answer was rated:

i received an item through the mail that i did not order. they also said that for if i kept the item i have to pay for it but if i didn't pay for it for me to return the item. am i obligated to do either since i did not request the item to be sent

Daniel :

Hello,

Daniel :

You are not obligated to retain the item and pay for it

Daniel :

you should return it but only if company provides cost for doing so

Daniel :

if company failed to provide the cost for return mail, you may retain it

Daniel :

and you may so advise the company in writing by e-mail or mail

Daniel :

they may not put a cost on you which you never asked for or agreed to

Daniel :

wishing you the best.

Daniel :

Please let me know if you are satisfied with the answer by writing back. thanks

Daniel :

awaiting your reply

Customer:

thanks for the info i had sent this company a letter in the past that i would not except any more items from them. but they have done so again

Daniel :

all you can do

Daniel :

no need to worry

Daniel :

keep a copy of your notice to them

Daniel :

Have a nice evening

Customer:

thank you very much you have been very helpful

Daniel :

very welcome

Daniel :

Kindly click on an excellent rating

Infolawyer and other Consumer Protection Law Specialists are ready to help you

Related Consumer Protection Law Questions