Yes you gave them conditional approval. They violated the condition and harmed you. You are entitled to compel them to undo it and cover costs. If they refuse you may pursue legal action and complaint to the attorney general office.
Your claim would be one of consumer fraud and breach of contract
Is that clear?
Yes.what about the time that I spend fixing that? Evry hour I spend pursuing this costs money.
You may pursue it
courts would usually award actual losses
rather than lost time
but no harm in demanding it
and negotiating from that point
Wishing you the best.
You may pursue costs in filing a claim, such as filing fees
Is the answer acceptable?
in terms of the legal process from here on. how do you suggest I further pursue it? There will have to be a fair chance, on record, given to them to rectify, right? Can I get a lawyer for a fairly small investment to address a letter to this effect to them? Any ideas?
Give them time to remedy it
you may want a local consumer protection lawyer to reach out
cost should be kept as low as possible
try to engage on flat fee basis
not to exceed a few hundred
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