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Infolawyer
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 55308
Experience:  Licensed attorney helping individuals and businesses.
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I gave my social security number to an Comcast agent with the

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I gave my social security number to an Comcast agent with the express instructions and understanding, and his assurance (all on "chat" record) that they would not do a hard hit on my credit record. I have an unblemished credit record, but because it is short, every hit has a big effect on my credit score). They did THREE hits in short succession. For the last month I have been trying to resolve this I have been given the runaround by them and their support system. Can I force them to correct this and recover legal costs fro that from them? Do I have a case for damages against them?

Daniel :

Hello,

Daniel :

Yes you gave them conditional approval. They violated the condition and harmed you. You are entitled to compel them to undo it and cover costs. If they refuse you may pursue legal action and complaint to the attorney general office.

Daniel :

Your claim would be one of consumer fraud and breach of contract

Daniel :

Is that clear?

Customer:

Yes.what about the time that I spend fixing that? Evry hour I spend pursuing this costs money.

Daniel :

You may pursue it

Daniel :

courts would usually award actual losses

Daniel :

rather than lost time

Daniel :

but no harm in demanding it

Daniel :

and negotiating from that point

Daniel :

Wishing you the best.

Daniel :

You may pursue costs in filing a claim, such as filing fees

Daniel :

Is the answer acceptable?

Customer:

in terms of the legal process from here on. how do you suggest I further pursue it? There will have to be a fair chance, on record, given to them to rectify, right? Can I get a lawyer for a fairly small investment to address a letter to this effect to them? Any ideas?

Daniel :

Give them time to remedy it

Daniel :

you may want a local consumer protection lawyer to reach out

Daniel :

cost should be kept as low as possible

Daniel :

try to engage on flat fee basis

Daniel :

not to exceed a few hundred

Customer:

Thanks

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