Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
Hello, and thank you for contacting Just Answer. I am an expert here and I look forward to assisting you today.
I've read through your facts.
You are correct in your thinking in general. However, the issue in this case is whether it was an actual change to the contract or whether they were just clarifying their position.
Also, you are incorrect in your statement that "by law any change to the language in a contract is "material".
What is and is not a material change is a question of fact for a court to determine.
Just as an example, if your contract required you to send your payments to one address and the company changed its billing department to another address, but changed nothing else about the contract then it is extremely unlikely a court would find that to be a "material change" or allow you to escape from the contract due to that change.
However, whether Sprint deems it to be non-adverse isn't an issue either, the issue is whether it is adverse, not whether they call it that or not.
If you do feel that the changes were material then you would want to hire a lawyer that does "Civil Litigation".
You may also want to file a complaint with both the FTC and the FCC about Sprint's actions.
Also, cell phone providers rank only slightly above politicians, car salesman and, unfortunately, attorneys, in the way they are perceived by most people so you start into a case knowing that they have to overcome a built in bias against them with a jury.
The website is showing you are offline so I will exit so I can assist other customers. Please feel free to ask any follow up questions that you have in this thread. However, please do not issue a rating until our interaction is complete and all of your questions have been answered.
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).