How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Phillips Esq. Your Own Question

Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Consumer Protection Law
Satisfied Customers: 14036
Experience:  B.A.; M.B.A.; J.D.
Type Your Consumer Protection Law Question Here...
Phillips Esq. is online now
A new question is answered every 9 seconds

After typing a question (that took me 2 hrs, as I have a broken

Resolved Question:

After typing a question (that took me 2 hrs, as I have a broken shoulder, arm and wrist) the question mysteriously disappeared. Not wanting to waste any unnecessary time I will try to shorten this, and then you may be able to ask me the questions that are really relevant to my dilemma. Here goes! I rented a storage building. I did not fill out a rental agreement. All was done verbally. I was supposed to meet the owner, of who I spoke to verbally, and he was supposed to meet me the next day. I put a lot of appliances such as a 60 year old refrigerator that was almost like new. The owner never showed up, called or nothing. In the meantime I was in an accident that broke my body all to pieces. I also learned that I may have terminal bone cancer. About 6 weeks later some woman called me to inform me that SHE had taken over the storage units and I owed about $600. I told her of my delima and also told her I was a good friend of the owners, good friend. I called MY friend and asked him if he would call the REAL owner and ask if he would extend some leniency. He told my friend to tell me to call the girl who was now OVER the units and to have some people with me to help me move all of my things out of the storage and I owed him (the new owner) $300, that I could pay as I sold some of my possessions at the auction. Well it so happens that another good friend of mine actually built the storage units and sold them to the NOW owner. My friend who sold the units also runs an auction house and told me he would help me get some men together and move the things I had out of the storage units and we could auction off what I didn't want and apply this to my rent I owed to the NOW owner. Yes, this gets deep! I called the girl who is now OVER the units as far a rent access etc. She informed me that the REAL owner the friend of my friend told her to tell me that I needed to show up with $360. and I could get my things out of the unit. I told the girl that the only thing I really wanted was the 60 year old refrigerator. She informed me there was NO refrigerator i n the unit, as they had cut my lock off too see what was inside and the re-locked the unit with their lock. After much pleading I convinced her to let me see for myself what was STILL in the storage unit. Finally I got her to open the unit and sure enough NO refrigerator. I was so pissed that I didn't even take the time to inventory the rest of the things in the unit. I told her that I was going to file a police report that my refrigerator was stolen out of my unit. The girl then replied GOOD my husband is on the police dept. Not good for me or anyone in this town with less than 2000 population and 19 police officers. OK, moving on, I have not done anything yet... I was informed by the original owner and builder of the storage units that the GIRL and her POLICE OFFICER OWN a buy and sell (junk??? shop). Last but not the least the builder of the units informed me they (the girl, her husband, the new owner or anyone) had NOT the right to cut off my lock without any notice of any kind and they had violated interstate transport laws. What do you think or can recommend to me concerning this mess! Thank you for your help, damn my shoulder hurts! Gary Xxxxxxxxxx

Submitted: 1 year ago.
Category: Consumer Protection Law
Expert:  Phillips Esq. replied 1 year ago.
Thank you for giving me the opportunity to assist you. Kindly use CONTINUE or REPLY button to ask for clarification or follow-up questions.

I am sorry to read what happened. You do have remedies—you do have recourse.

The Self storage facility did not follow the laws when the unit was rented to you and did not follow the law of notifying you in writing when you were delinquent. The facility did not follow the law in entering your unit and disposing of your personal property. In short, the facility did not follow proper procedures in their dealings with you and thus HAS NO RIGHT WHATSOEVER TO TAKE YOUR ITEMS OR LOCK YOU OUT OF THE UNIT. You can file lawsuit against the facility demanding access to the unit and for recovery of the value of all personal property that the facility has improperly disposed off. See Mississippi Code TITLE 85 Chapter 7 Sections 85-7-121 through 85-7-129 especially Sections 85-7-123 and 85-7-125:

You may also file complaint against the facility at your Attorney General's Office for unfair and deceptive act and practice:

Phillips Esq., Attorney-at-Law
Satisfied Customers: 14036
Experience: B.A.; M.B.A.; J.D.
Phillips Esq. and 10 other Consumer Protection Law Specialists are ready to help you

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises! Gary B. Edmond, OK
< Last | Next >
  • Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises! Gary B. Edmond, OK
  • My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer. Eric Redwood City, CA
  • I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight. Michael Wichita, KS
  • PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent. Three H. Houston, TX
  • Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!! Elaine Atlanta, GA
  • It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem. Tony Apopka, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK

Meet The Experts:

  • Infolawyer


    Satisfied Customers:

    Licensed attorney helping individuals and businesses.
< Last | Next >
  • Infolawyer's Avatar



    Satisfied Customers:

    Licensed attorney helping individuals and businesses.
  • Ely's Avatar


    Counselor at Law

    Satisfied Customers:

    Private practice with focus on family, criminal, PI, consumer protection, and business consultation.
  • Tina's Avatar



    Satisfied Customers:

    17 years legal experience including consumer protection law.
  • FiveStarLaw's Avatar



    Satisfied Customers:

    25 years of private practice
  • Barrister's Avatar



    Satisfied Customers:

    Attorney with 14 years experience in various consumer protection areas
  • P. Simmons's Avatar

    P. Simmons


    Satisfied Customers:

    16+ yrs. of legal experience.
  • Andrea, Esq.'s Avatar

    Andrea, Esq.


    Satisfied Customers:

    25 yrs. of experience in employment law, real estate and business law, family law, criminal defense and immigration.

Related Consumer Protection Law Questions

Chat Now With A Consumer Protection Lawyer
Phillips Esq.
Phillips Esq.
1251 Satisfied Customers
B.A.; M.B.A.; J.D.