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Category: Consumer Protection Law
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Dentist kept a payment for services not requested. Wont refund.

Customer Question

Dentist kept a payment for services not requested. Wont refund. Is this legal?
Submitted: 8 months ago.
Category: Consumer Protection Law
Expert:  Ely replied 8 months ago.
Hello friend. My name is XXXXX XXXXX welcome to JustAnswer. Please note: (1) this is general information only, not legal advice, and, (2) there may be a slight delay between your follow ups and my replies.

I am sorry for your situation. You state that the service was not requested - but was it performed? In other words, what exactly happened?

And did you pre-pay, or pay afterwards, or what, exactly?

This is not an answer, but an Information Request. I need this information to answer your question. Please reply, so I can answer your question. Thank you in advance.
Customer: replied 8 months ago.

held funds was for general dentist work. no service not preformed or requested.

Expert:  Ely replied 8 months ago.
Debra,

So you pre-paid the dentist, but they did not do any work, correct?

If so - why did they not do any work? Did they refuse? Did they cancel the appointment? Did you refuse? Did you miss the appointment? What happened, exactly?

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