Dear Customer, My name isXXXXX am a licensed, practicing Attorney and would like to help,
I am sorry to hear that you are dealing with a collections company. I have learned over the years that even if you combined IQ of all the collectors in any particular collections company, it would still be less than 60, so you really cannot expect them to understand too much of anything. They should not have lied, that goes without question, but if the amount is correct, you would have to pay them to take it off your credit report. But, I agree with you 1,000% about leaving a paper trail and not trusting them to take it off your credit report. I would pay them with a check, or a credit card, anything that can be verified, if the need arises; you cannot leave anything to chance with these people and certainly should not leave them to their own devices.
Call and ask to speak to one of the supervisors, maybe they will have half a brain and will negotiate a lesser amount. Once you pay, the opportunity to dispute it and ever get it back is gone, so do not even waste your time, life is way too short to waste it on speaking with a collection agent, for fun, or otherwise. It would be an exercise in futility,
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