Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
Hello, I have a VW Car which I bought from the dealer in 2008, brand new with 3 years warranty. 9 months ago a made an accident whereby the car's radiator have been replaced by the dealer himself which told me i give you 2 years warranty on this radiator. This week my radiator started to leak, the dealer changed it for free as per the respect of the warranty. But when I asked him about the new warranty for the radiator, he told me: now if anything happens to your radiator you pay to replace it and than we give you another 2 years warranty. I am not convinced, why the warranty works like that, as I view it I should have 2 new years of warranty starting this week for my radiator. Thank you for clarifying. Response: I have NEVER seen a warranty that works the way the dealer described. Your radiator is still under the two-year warranty and must be repaired by the dealer at no additional cost to you during the two-year period. The repair is not "free" as the dealer implies because you have already paid for the repair at the time you were given the two-year warranty.