Thank you for your follow up.
I am afraid that under Hawaii law, contracts are to be enforced as they are written and absent some type of cancellation clause, the only way to terminate the contract is if you can prove that the company has somehow breached your contract or that there was a material misrepresentation. Thus, I am seeing you are arguing the material misrepresentation that induced you to sign the contract and this would be grounds for you to seek to void the contract. Unfortunately, these companies do not go down easy and this means you will need to engage local counsel in Hawaii to review the contract and the evidence you have of the misrepresentation to determine if the evidence is sufficient to sustain a case against the company in court. Evidence of their past unfair and deceptive practices would be used as well to prove their material misrepresentation. You would also have to claim "anticipatory breach" based on other claims of customers and you are going to have to do leg work to run those customers down to testify because you bear the burden of proving the history of this breaching conduct to show that it is more likely than not you will suffer the same breaches in your contractual agreement.
Sadly, these cases are not inexpensive to bring and your contract will need to be scrutinized by a consumer protection attorney along with your evidence, but based on what you are stating above, these are the legal grounds to challenge the contract and seek to void it.
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