Despite what many people believe there is not an an absolute right in AZ to rescind every contract within 3 days. The 3 day rescission period only applies in certain limited circumstances under AZ and Federal law.
After certain solicitation sales made at your home under the Arizona Home Solicitations Act, (A.R.S. § 44-5001, et seq). buyers have three-day right to cancel only if:
* the seller was the one who personally solicits the sale (as opposed to you calling them amd asking them to come to your house); and
* the buyer agrees to purchase the goods or services at a home other than the seller's home; and
* either all or part of the price is payable in installments or, if you pay cash for the goods or services the seller provides a loan for you or helps you get a loan to pay the purchase price.
If all of the above are true, then the seller is required to give you a Notice of Cancellation at the time of purchase which tells you that you may cancel your agreement to purchase the goods or services prior to midnight of the third business day after the date of the sales transaction. You must mail or deliver a signed and dated copy of your Notice or any other notice, or send a telegram, by the cancellation date the seller has written on your Notice.
The Federal Trade Commission's Cooling-Off Rule also gives you, the buyer, a three-day right to cancel if:
* the sale is in the buyer's home, workplace or dormitory, or in a facility rented for a short time by the seller (hotels, motels, convention centers, fairgrounds, restaurants); and
* the purchase price is $25.00 or more. Exceptions: You do not have a three-day right to cancel a purchase even though the sale occurs in your home, workplace, dormitory or rented facility if:
* you already have an account with the seller, and the seller's primary business is to sell goods or services at a fixed location; or, you and the seller negotiated the purchase at a fixed location where the seller offers or exhibits goods or services.
* the goods or services you purchase are not primarily for personal, family, or household purposes; or the goods or services you purchase are needed to meet an emergency; or the purchase involves your request for repairs or maintinance; or the purchase is real estate, insurance, or securities; or the purchase is a motor vehicle sold at a temporary location if the seller has a permanent place of business; or the purchase is arts or crafts sold at fairs, or other locations.
Other transactions which give you a three-day right to cancel under Arizona law: are for services to be rendered in the future, such as credit services; and discount buying club services.
Therefore, if your contract does not fit into the above categories, the right to cancel only exists as set out in the written contract. If the contract is one listed above, and it appears to be, then if they don't issue a refund you need to either hire an attorney to contact them or make a complaint to the AZ Attorney General's office.