How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask LegalGems Your Own Question

LegalGems, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 3718
Experience:  Research Attorney; Private Practice; Attorney Mentor; Mediator
Type Your Consumer Protection Law Question Here...
LegalGems is online now
A new question is answered every 9 seconds

on april 6th I bought a used car in a dealer about 1 1/2 month

Resolved Question:

on april 6th I bought a used car in a dealer about 1 1/2 month ago. they gave us three days to try the car and return it if we don't like it in that period. we liked it a lot so we kept it and added to the contract a gap protection and a power train warranty (they wouldn't sell us a higher warranty because the car has more than 100k miles and is a 2006) they tood us the car was in great condition and that they did a 19 points inspection. they mentioned the car was involved in an accident but that nothing serious. It was not salvage.

On may 14th we did an inspection in the auto service for nissan cars. the car had the engine mount torn, the control arms needs to be replace, the trans cooler duct is hanging, etc. We called our warranty company and they told us they wouldn't cover none of those repairs, they cost over $2500. I contacted the dealer and they are just playing around and saying they are trying to get to fix the car in their service department but they need approval from the warranty people because that company is making them a favor. The dealer don't call me or return my calls. I stopped by today and they still say they don't have an answer yet.
What can I do? if I traide the car I will loose $6k !!
is there any way I can do something? advice pleaseee! I'm in colma, california
Submitted: 1 year ago.
Category: Consumer Protection Law
Expert:  LegalGems replied 1 year ago.

LegalGems : Hi! LegalGems here. My goal: To Do My Best To Assist You. Please remember, I can only provide general information,as this is a public forum.
LegalGems : I am sorry to hear of this situation. One moment please as I review your question in detail, and do some research on this issue.
LegalGems : This situation is going to depend on the actual terms of the contract. Unfortunately, here at JA/Pearl, we are not permitted to review the contract itself, which is essential in a situation such as this. For example, you mention that the dealer gave you 3 days to try the car - the gap period. However, even if you had the gap period to try out the car (this is something that you normally need to bargain and pay for, and very few consumers are aware of this option, so I am quite pleased to hear that you were aware of it - kudos!) once the gap period expired you would assume the role of a customary buyer. What this means is that you would have to determine if this was an "AS IS"sale. The reason this is important is because if it's an as is sale, generally implied warranties are inapplicable, which would be very unfortunate.
LegalGems : This would be where the USED BUYERS GUIDE becomes relevant- as this guide specifies, in detail, exactly what was warranted upon the purchase of the vehicle.
LegalGems : If a dealer makes a representation that a car is in "great condition", this can be not only a violation of the implied warranty of merchantability, but also the implied warranty of fitness for a particular purpose.
LegalGems : Of even more importance, the DMV regulates a dealer's action, so if it can be determined that the dealer violated any DMV regulations, that dealer is then at risk and their dealer license can be suspended/revoked..
LegalGems : Here is the website for the DMV that deals with car dealers:
Customer: Also, if they did the inspection as they told us, they should had told us that the car needed urgent repairs. I wil investigate with the DMV and hope can get this solve because of the safety of my family. Thank you
LegalGems : Yes, you are correct; if the inspection revealed any repairs were needed this should have been disclosed. It is distressing because many car dealers and car repair shops are more concerned with making a quick buck, versus safety issues. If a dealer engages in behavior that is deceptive on a regular basis, that is in violation of the unfair and deceptive business practices act; however it puts the burden on the consumer to locate other consumers who have been deceived - making it that much more difficult to enforce.
Customer: I really want ghis to get solcr. What do you meant with it puta the burden on the consumer?
Customer: and could you
LegalGems : The burden is on the consumer to locate other consumers who have been misled by deceptive business practices if the consumer intends to pursue a claim for unfair and deceptive business practices (this is a claim separate from misrepresentation)
LegalGems : It appears that the site is having issues; as I am unable to review your entire response - and my last post did not go through.
LegalGems : Yes; I just received notice of system errors. Hopefully you are able to view my replies.
LegalGems, Lawyer
Satisfied Customers: 3718
Experience: Research Attorney; Private Practice; Attorney Mentor; Mediator
LegalGems and 6 other Consumer Protection Law Specialists are ready to help you

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises! Gary B. Edmond, OK
< Last | Next >
  • Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises! Gary B. Edmond, OK
  • My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer. Eric Redwood City, CA
  • I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight. Michael Wichita, KS
  • PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent. Three H. Houston, TX
  • Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!! Elaine Atlanta, GA
  • It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem. Tony Apopka, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK

Meet The Experts:

  • Infolawyer


    Satisfied Customers:

    Licensed attorney helping individuals and businesses.
< Last | Next >
  • Infolawyer's Avatar



    Satisfied Customers:

    Licensed attorney helping individuals and businesses.
  • Ely's Avatar


    Counselor at Law

    Satisfied Customers:

    Private practice with focus on family, criminal, PI, consumer protection, and business consultation.
  • Law Pro's Avatar

    Law Pro


    Satisfied Customers:

    20 years experience in consumer advocacy, debt collection violations, contracts, construction
  • Tina's Avatar



    Satisfied Customers:

    16 years legal experience including consumer protection law.
  • FiveStarLaw's Avatar



    Satisfied Customers:

    25 years of private practice
  • Phillips Esq.'s Avatar

    Phillips Esq.


    Satisfied Customers:

    B.A.; M.B.A.; J.D.
  • Barrister's Avatar



    Satisfied Customers:

    Attorney with 14 years experience in various consumer protection areas

Related Consumer Protection Law Questions

Chat Now With A Consumer Protection Lawyer
Attorney; Mediator
1003 Satisfied Customers
Research Attorney; Private Practice; Attorney Mentor; Mediator