Hi! Thanks for helping. Yes, when I spoke with them yesterday I was told it was ready several weeks ago but that they called the wrong customer and never did call me. When I got there this morning, it was not ready and the owner told me she'd call me. I saw the bike in their storage shed, it was behind about 15 other bikes so I could not get to it.
Thank you - however I did pay when I was there last month to pick up the bike, before it broke down with the same problem on the way home, so they have $1,450 of mine. How can I recover this if they refuse to give me a refund?
Yes, thank you very much. So just to make sure I understand correctly, I should request that they either fix the bike or return it and give me a refund. If they refuse, I should contact the AG and also be prepared to file a small claims lawsuit against them. Is that correct?
I think you have a good point there. I wouldn't trust any repairs they did anyway. I should just get it back. You have been very helpful in determining what I should do in this situation. I appreciate your help!
I am giving you an "Excellent Service" rating. Thank you very much!
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